Terms and conditions

These terms apply when you browse Funcaps Store, create an account or submit an order to Funcaps Store. By using the site, you agree to these terms and the policies linked from them.

Account and checkout information must be accurate and current. You are responsible for protecting your sign-in details and telling us promptly if you suspect unauthorised use.

You must be legally able to purchase and receive each selected product. Age or destination restrictions may apply.

We aim to present clear names, active ingredients where relevant, strengths, formats, pack sizes and availability. Images may be illustrative, and packaging or formulations may change.

Read the current label and leaflet before use. Website information is general and does not replace advice from a qualified healthcare professional.

Submitting checkout details is an offer to purchase, not automatic acceptance. A contract is formed only when Funcaps Store confirms the order.

We may decline or cancel an order before dispatch if information is incomplete, an item is unavailable, a price is clearly incorrect, payment is not confirmed, or a legal or safety concern cannot be resolved.

The price, currency, estimated shipping charge and available payment method are shown before submission. Taxes, duties and import charges may depend on the destination.

Bank transfer orders remain awaiting payment until the transfer has been received. Bank details are shown on your order page. For Bitcoin, verify the amount on the payment page before sending. Bitcoin payments generally cannot be reversed. Read our payment methods.

Shipping options are described on the shipping page and at checkout. Any timing shown is an estimate and may change because of stock, customs, delivery-provider delays or events outside our control.

The recipient must provide a deliverable address and complete any lawful import requirements. Inspect the parcel on arrival and contact us if it is damaged, incomplete or incorrect.

Return eligibility depends on the product, condition, seal, hygiene requirements and applicable consumer law. Opened medicines, supplements and sealed personal care products may not be returnable. Review the returns policy and contact us before sending anything back.

Customers must follow the label, age limits, dosage, warnings, storage directions and applicable law. Products must not be misused, resold unlawfully or supplied to someone who is not eligible to receive them.

Nothing in these terms excludes liability or mandatory consumer rights that cannot lawfully be excluded. To the extent permitted by law, Funcaps Store is not responsible for loss caused by misuse, failure to follow the label, unauthorised alteration or inaccurate customer information.

Seek professional advice where suitability, interactions or symptoms require an individual assessment.

The governing law and competent jurisdiction will be stated in the final terms after the operating entity is confirmed. Mandatory consumer protections that apply to you are not excluded. If one provision is unenforceable, the remaining provisions continue to apply.

Raise questions through our contact page or at orders@funcaps-store.com. We may update these terms prospectively.